Reports to: Executive Director, Kitimat Chamber of Commerce
Start Date: January 2026
Location: Kitimat Chamber of Commerce & Visitor Centre
2109 Forest Ave, Kitimat BC V8C 2G7
Job Overview
The Events and Admin Coordinator plays a key role in supporting Chamber events, communications, and member engagement. This position ensures smooth operations in event planning, administration, and day-to-day office support.
Key Responsibilities
Event Planning & Coordination
- Coordinate all aspects of events, including ticketing, venue, food & beverage, equipment, entertainment, promotional materials, and volunteers.
- Oversee event execution onsite, ensuring smooth setup, operation, and breakdown.
- Implement and maintain the annual calendar of events with the support of the Member Engagement and Events Manager.
- Track and fulfill sponsorship benefits and recognitions.
- Recruit, schedule, and coordinate event volunteers and administrative support.
Event Registration & Financial Tracking
- Engage members and the community to encourage attendance and participation.
- Coordinate registrations through the Chamber’s CRM; process payments and track guest preferences.
- Maintain accurate financial records, tracking event-related expenses and reconciliation.
Marketing & Social Media
- Upload event listings across the Chamber calendar, website, and social media platforms.
- Manage marketing materials such as event pages, signage, presentations, and posts under the direction of the Member Engagement & Events Manager.
- Implement digital campaigns (email eblasts and social media).
- Catalogue event photos and implement post-event communications.
Membership & Customer Experience
- Provide exceptional customer service to members, visitors, and sponsors.
- Serve as the first point of contact for members and the public.
- Promote Chamber services and events through regular communication (e-blasts, updates, etc.).
- Maintain member records in the CRM, handle invoicing, and report on engagement.
- Coordinate with group insurance and member savings plan providers.
- Ensure timely membership renewals and payments.
Office & Administrative Support
- Answer phones, respond to inquiries, and provide general office support.
- Manage boardroom and equipment rentals.
- Audit and update Chamber website content to ensure relevance.
- Assist with Chamber-affiliated social media and communications.
- Support office maintenance (garbage, recycling, and organization).
- Maintain garage in orderly condition.
- Provide administrative support for the Executive Director and Tourism Coordinator as required.
Other Duties
- Provide visitor support when the Visitor Centre Coordinator or summer staff are unavailable, ensuring a high standard of customer service for all guests.
Required Skills & Qualifications
Education & Experience
- Minimum Grade 12 education required; post-secondary in event planning, hospitality, tourism, or a related field preferred.
- Experience in event coordination, hospitality, or the non-profit sector is an asset.
- Entrepreneurial or sponsorship-fulfillment experience is a plus.
Skills & Attributes
- Interpersonal & Customer Service: Strong communication, integrity, and discretion with members and stakeholders.
- Time Management: Ability to manage multiple tasks and deadlines with attention to detail.
- Proactive & Independent: Self-motivated, able to take initiative while supporting team goals.
- Problem Solving: Strong critical thinking and creative approach to challenges.
- Tech-Savvy: Proficient with Microsoft 365, CRM systems, and social media (Canva and Meta Suite an asset).
- Flexibility: Adaptable approach to various types of events and projects.
Additional Requirements
- Valid BC Driver’s License and access to a vehicle for daily work activities.
- Availability for some evening and weekend work, particularly around events (with time off in lieu).
- High attention to detail and accuracy.
- Previous office or member services experience is desirable.
Benefits & Compensation
- Pay: $25/hour
- Hours: Flexible 25–35-hour work week, depending on scheduled events
- No time off permitted before or during the annual Fish Derby (Labour Day Weekend)
- Office closed between Christmas & New Year’s
- Health and dental benefits available
- Mileage reimbursement for work-related driving
- Exposure to diverse business community initiatives
- Supportive, collaborative work environment
